Terms of service

RETURNS & REFUNDS

All products are made to order. Because of this, we do not accept returns or exchanges for:

  • Wrong size selected by the customer
  • Change of mind
  • Minor color differences
  • Shipping delays outside our control

If your item arrives damaged, defective, or incorrect, contact us within 7 days of delivery at:

hello@notfromhere.us

Please include:

  • Your order number
  • Photos of the issue
  • A description of the problem

If approved, a replacement or refund will be issued.

We reserve the right to refuse abusive claims.

By purchasing from NOTFROMHERE, you agree to these conditions.